Dave. Figure 9. The greeting formal
letter should ‘Dear Sir/Madam’ and concluded with ‘Yours faithfully’. 08
Have today ordered Hammer Drill from P. Sign give your
name and the date asked for the form.S.
When completing standard forms, follow the instructions given and ensure
that your writing legible. not leave blank spaces the form, always
specifying ‘not applicable’ ‘N/A’ whenever necessary.
Always include the date the correspondence. Your name and status should typed below your signature.
Letters provide permanent record communications between organiza-
tions and individuals.
A less formal greeting would ‘Dear Smith’ and concluded ‘Yours sin-
cerely’.
FLASH-BANG
ELECTRICAL
internal
MEMO
From Dave Twem
Power Tool Thrus Aug.
Internal memos are forms written communication used within orga-
nization; they are not normally used for communicating with customers or
suppliers. They may handwritten for internal use but for-
mal business letters give better impression the organization they are
type-written.
John Gall
Subject Date
To
Message
FIGURE 9. Written
messages have the advantage being ‘auditable’. auditor can follow
the paperwork trail see, for example, who was responsible for ordering
certain materials.
. This record used confirm
that goods have been delivered the supplier, who will then send out an
invoice requesting payment, usually the end the month.2 shows the layout typical standard memo form used
by Dave Twem notify John Gall that has ordered the hammer drill.
Delivery notes
When materials are delivered site, the person receiving the goods is
required sign the driver’s ‘delivery note’. letter should written using simple concise language, and
the tone the letter should always polite even one complaint.
Definition
A delivery note used confirm that
goods have been delivered the
supplier, who will then send out an
invoice requesting payment.Basic Electrical Installation Work
184
On-site documentation
A lot communications between and within larger organizations take
place completing standard forms sending internal memos. Electrical should be
with you end next week Hope this OK.2
Typical standard memo form. Finally, read through the form
again make sure you have answered all the relevant sections correctly
