Figure 9. Written
messages have the advantage being ‘auditable’.
Letters provide permanent record communications between organiza-
tions and individuals.S.
Always include the date the correspondence.2 shows the layout typical standard memo form used
by Dave Twem notify John Gall that has ordered the hammer drill.
A less formal greeting would ‘Dear Smith’ and concluded ‘Yours sin-
cerely’.
Delivery notes
When materials are delivered site, the person receiving the goods is
required sign the driver’s ‘delivery note’.2
Typical standard memo form. Electrical should be
with you end next week Hope this OK.
John Gall
Subject Date
To
Message
FIGURE 9. Finally, read through the form
again make sure you have answered all the relevant sections correctly. Dave. They may handwritten for internal use but for-
mal business letters give better impression the organization they are
type-written.
. not leave blank spaces the form, always
specifying ‘not applicable’ ‘N/A’ whenever necessary. auditor can follow
the paperwork trail see, for example, who was responsible for ordering
certain materials.
Definition
A delivery note used confirm that
goods have been delivered the
supplier, who will then send out an
invoice requesting payment. 08
Have today ordered Hammer Drill from P.Basic Electrical Installation Work
184
On-site documentation
A lot communications between and within larger organizations take
place completing standard forms sending internal memos.
Internal memos are forms written communication used within orga-
nization; they are not normally used for communicating with customers or
suppliers. The greeting formal
letter should ‘Dear Sir/Madam’ and concluded with ‘Yours faithfully’. Your name and status should typed below your signature.
When completing standard forms, follow the instructions given and ensure
that your writing legible. letter should written using simple concise language, and
the tone the letter should always polite even one complaint. This record used confirm
that goods have been delivered the supplier, who will then send out an
invoice requesting payment, usually the end the month. Sign give your
name and the date asked for the form.
FLASH-BANG
ELECTRICAL
internal
MEMO
From Dave Twem
Power Tool Thrus Aug
